Daily maid service
Maid is a specialist in the field of housekeeping, performing part of the household duties or all the housekeeping duties in the employer’s family, as agreed. This is a daily maid service or permanently living in your house, which you hire for daily household tasks, such as washing, cleaning, ironing, cooking, buying groceries and more. Everything is negotiated individually when applying for a job.
Our cleaning company offers maid service. The service is indispensable for those who do not want to be limited to one cleaning and need help in the household.
In our database you can find qualified, responsible and decent employees who will restore the perfect order in your home. We place high demands on staff.
Each person has his criteria for selecting a housemaid, but the main ones are:
- honesty and decency;
- modesty and diligence;
- Respect for subordination and confidentiality;
- ability to use household appliances (vacuum cleaner, washing machine, etc.);
- hard work.
Choose maid correctly.
Maid is a specialist in the field of housekeeping, performing part of the household duties or all the maid duties in the employer’s family, as agreed. This is a daily maid service or permanently living in your house, which you hire for daily household tasks, such as washing, cleaning, ironing, cooking, buying groceries and more. Everything is negotiated individually when applying for a job.
A housekeeper will help clean the house and do other household tasks, such as going to the store. This is convenient for those who do not need constant assistance. After all, the maid can come a specified number of times.
An experienced Sunday maid service knows how to plan its work and the work of other staff in the house, owns modern technologies for the care of the interior and wardrobe, knows and follows the rules of professional ethics.
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Weekly maid service
A housekeeper will help clean the house and do other household tasks, such as going to the store. This is convenient for those who do not need constant assistance. After all, the maid can come a specified number of times.
An experienced Sunday maid service knows how to plan its work and the work of other staff in the house, owns modern technologies for the care of the interior and wardrobe, knows and follows the rules of professional ethics.
Your Comfort Depends on Us
Service questions?
How much does it cost to clean my home?
Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.
What if I want a cleaner by the hour?
Our minimum appointment is a two (2) hour clean. If you would like to forego our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour per cleaner.
What does a Deep Clean include?
The Deep Clean service is a comprehensive top-to-bottom cleaning. We recommend a deep cleaning if you have not had your apartment professionally cleaned within the past 3 months.
It does not include cleaning baseboards, closets, interior windows, interior walls, inside the oven, inside the cabinets or inside the refrigerator, all of which are available at a reasonably priced additional cost.
What is a Move In/Move Out cleaning?
We all know moving is stressful. Combine that with all the boxes that need to be packed, furniture moved, and a long list of other preparations can be extremely time consuming. Our move in/move out cleanings are designed to prepare a home for a new tenant.
Please note that the move in/move out cleaning includes cleaning inside of the oven, insides of the cabinets, and inside of the refrigerator.
It does not include cleaning baseboards, closets, interior windows and interior walls, all of which are available at a reasonably priced additional cost.
General FAQ
Who do I contact if I have any issues or questions?
You can contact the Customer Happiness Team at our phone or email us our email. Someone will respond to you immediately.
When are you open?
We are open every day 8am – 10pm.
What if I’m not there to let the cleaning person in?
That’s okay! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be locked when the cleaner leaves.
Do I have to be home while you clean?
You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.
Will the same cleaner or maid show up for all my appointments?
If you’re happy with your cleaner you had, we’re happy to send them to all of your appointments. You just have to contact us to let us know and we’ll make it happen!
Can I book a cleaning over the phone?
Yes, absolutely! Give us a call at our phone and we will set you up with a great home cleaning immediately.
How do I schedule a cleaning?
Simply click on the Book Now on the top of this website and complete the form. It shouldn’t take more than 60 seconds and we’ll contact you to confirm your appointment that same day!
Where do you serve?
We serve all boroughs of NYC
How do I log in?
Book, Re-Schedule, and cancel online here
Trust & Safety
Are you insured and bonded?
Yes, Maid Service is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.
Are you a pet friendly maid service?
Yes! At Maid Service we LOVE pets. All of our maids are trained to correctly deal with your furry family member.
Can I trust Maid Service cleaners?
Absolutely. All of Maid Sailors Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.
Cleaning Supplies
Do Maid Sailors cleaners bring all necessary cleaning supplies to get the job done?
We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.
I don’t have a vacuum. Should I still use your service?
If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.
What if I don’t have a mop?
Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.
Do you bring green cleaning supplies?
We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)
Recurring Service
Do I get a discount if I’m a frequent customer?
Yes, customers who sign up for recurring service will receive discounts. For weekly service, you will receive a 15% discount. For service every 2 weeks, we have a 10% discount. If you book us every 3 weeks, you will receive a 7% discount. For service every month, you will get a 5% discount. PLEASE NOTE: The discount is not applicable until the 2nd cleaning.
How often should Maid Sailors clean my home or business?
Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Typically, our customers schedule an initial detailed cleaning of their home followed by a recurring cleaning appointment. By following this model, you can rest assured that your home is always clean and in top shape.
Billing
How much does it cost to clean my home?
Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.
What if I want a cleaner by the hour?
If you would like to forgo our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour. Our minimum appointment is two (2) hours.
Is tip included?
Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you’ve received exceptional service. Maid Sailors personnel are not permitted to solicit tips under any circumstances.
What method of payment do you accept?
We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol. In addition, we have full extended validation SSL security as well. Booking through Maid Sailors is safe and secure; we guarantee this.
Why is there a pending charge on my card before the cleaning service date?
A hold will be placed on your account (for authorization) in the amount of your total balance the evening BEFORE your scheduled cleaning date. If your service is cancelled prior to 5 PM the day before your service date, the hold will drop off in 3-5 business days. THE HOLD IS NOT A CHARGE. We only charge you after the cleaning has been rendered and will receive an email invoice shortly thereafter.
How do I change my billing information?
To switch your billing information, simply log into our online portal using your username and password and edit your billing information. The online portal login is at the bottom of your initial booking confirmation email.
What is your cancellation/rescheduling policy?
You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.
Choose maid service correctly.
A good weekly maid service never spreads gossip and rumors about the personal life of the family in which it works, neatly performs its duties and correctly responds to comments, adheres to the foundations and traditions existing in the family, keeps the house in order, does not argue with the owners for any reason, does not impose his opinion.
Having decided to hire an au pair, you need to consider your requirements and the list of responsibilities that she will have to fulfill in advance.
In order to fulfill its duties, the monthly maid service must have knowledge of household chemicals, appliances, because its arsenal contains a variety of equipment (from a mop to a steam generator), it must optimally and efficiently wash according to the type of fabric, be able to remove stains taking into account the type of pollution and material, keep both children’s toys and a computer clean, carry out cleaning taking into account finishing and building materials (from linoleum to marble), know the conventions and symbols in the recommendations for the care and use of household appliances, clothing.
The maid may still have an understanding of pet grooming, basic knowledge of grooming indoor plants.
An ideal maid is one whose work process is not visible, but only the result is visible. Therefore, the housekeeper should be able to plan her work so that in the performance of her duties she would not cause inconvenience to the family.
At an interview when concluding a contract of employment, all points are negotiated and the most convenient and rational schedule of work and payment is selected.
Our company will provide you with trained maids for housekeeping. Just write to us and we will help you.
The maids cleaning company.
Founded 30 years ago The “maidsmanhattan” has built up a level of expertise to deliver the services and result for your cleaning requirements.
Our business began to fill a void in the region for industrial cleaning services.
We are a small company that treats every client like family. We’ll always put customers first and go the extra mile.
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