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Choose us because of our reputation for excellence.
Masters of their craft- maid service the Bronx
About 60% of clients who tried to find a maid on their own, then turned to specialized agencies. Why is this happening? Indeed, the advantages are obvious: the method is free, there are many applicants and many of them are willing to work at lower prices than professionals from recruitment agencies.
Your Comfort Depends on Us
What is included in daily maid cleaning:
- performs wet or dry cleaning of the floor covering (depending on the type of material);
- removes dust from window sills, televisions, tables, cabinets and other horizontal surfaces;
- carries out disinfection of plumbing, cleaning mirrors and glossy surfaces;
- changes towels, bedding, slippers;
- brings new sets of personal care products;
- replenishes the contents of minibars;
- takes out the trash.
Is it possible to do professional dry cleaning of furniture and carpets right in my house?
Of course, we bring all the necessary equipment and cleaning products with us, only in rare cases (old stains, specific pollution) we bring carpets for special processing.
When, at what time do you clean the premises?
Cleaning services are provided around the clock, we will spend the maid service at any time agreed with the customer.
Who works in a cleaning company?
Our company employs a whole team of experienced maids providing specialized cleaning services in premises for various purposes and any area. We carefully check the professional and personal qualities of each of them, thereby guaranteeing the high-quality, conscientious and careful implementation of all necessary work.
Who do I contact if I have any issues or questions?
You can contact the Customer Happiness Team at our phone or email us our email. Someone will respond to you immediately.
When are you open?
We are open every day 8am – 10pm.
What if I’m not there to let the cleaning person in?
That’s okay! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be locked when the cleaner leaves.
Do I have to be home while you clean?
You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.
Will the same cleaner or maid show up for all my appointments?
If you’re happy with your cleaner you had, we’re happy to send them to all of your appointments. You just have to contact us to let us know and we’ll make it happen!
Can I book a cleaning over the phone?
Yes, absolutely! Give us a call at our phone and we will set you up with a great home cleaning immediately.
How do I schedule a cleaning?
Simply click on the Book Now on the top of this website and complete the form. It shouldn’t take more than 60 seconds and we’ll contact you to confirm your appointment that same day!
Where do you serve?
We serve all boroughs of NYC
How do I log in?
Book, Re-Schedule, and cancel online here
Trust & Safety
Are you insured and bonded?
Yes, Maid Service is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.
Are you a pet friendly maid service?
Yes! At Maid Service we LOVE pets. All of our maids are trained to correctly deal with your furry family member.
Can I trust Maid Service cleaners?
Absolutely. All of Maid Sailors Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.
Do Maid Sailors cleaners bring all necessary cleaning supplies to get the job done?
We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.
I don’t have a vacuum. Should I still use your service?
If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.
What if I don’t have a mop?
Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.
Do you bring green cleaning supplies?
We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)
Do I get a discount if I’m a frequent customer?
Yes, customers who sign up for recurring service will receive discounts. For weekly service, you will receive a 15% discount. For service every 2 weeks, we have a 10% discount. If you book us every 3 weeks, you will receive a 7% discount. For service every month, you will get a 5% discount. PLEASE NOTE: The discount is not applicable until the 2nd cleaning.
How often should Maid Sailors clean my home or business?
Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Typically, our customers schedule an initial detailed cleaning of their home followed by a recurring cleaning appointment. By following this model, you can rest assured that your home is always clean and in top shape.
How much does it cost to clean my home?
Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.
What if I want a cleaner by the hour?
If you would like to forgo our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour. Our minimum appointment is two (2) hours.
Is tip included?
Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you’ve received exceptional service. Maid Sailors personnel are not permitted to solicit tips under any circumstances.
What method of payment do you accept?
We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol. In addition, we have full extended validation SSL security as well. Booking through Maid Sailors is safe and secure; we guarantee this.
Why is there a pending charge on my card before the cleaning service date?
A hold will be placed on your account (for authorization) in the amount of your total balance the evening BEFORE your scheduled cleaning date. If your service is cancelled prior to 5 PM the day before your service date, the hold will drop off in 3-5 business days. THE HOLD IS NOT A CHARGE. We only charge you after the cleaning has been rendered and will receive an email invoice shortly thereafter.
How do I change my billing information?
To switch your billing information, simply log into our online portal using your username and password and edit your billing information. The online portal login is at the bottom of your initial booking confirmation email.
What is your cancellation/rescheduling policy?
You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.
Looking for a maid in the Bronx? Take advantage of our services.
Confidence in maid service the Bronx is the primary factor that worries every tenant. Many staffing agencies today, knowing this, go to meet their clients, offering video surveillance services for a housemaid during the performance of her direct duties. In addition, the personnel who are hired in this case as home helpers are informed about this and give their consent to conduct video surveillance.
When contacting a recruitment agency, the future employer can always be sure that all candidates undergo a professional assessment. Each housekeeper offered by the agency must have relevant work experience. An exception may be applicants who have completed specialized education at the school attached to the agency. Professional teachers of these courses teach future housekeepers all the intricacies and wisdom of housekeeping, as well as family behavior.
Each maid Bronx must have the skills to clean not only small residential, but also large areas; know all the basics of housekeeping and independently make a schedule for cleaning an apartment or house; be able to work with modern electrical and household appliances; correctly and correctly use the means to care for furniture, clothes and other interior items; to be able to properly care for the wardrobe – sort things for washing, properly iron and store them.
Personal qualities maid
When choosing a housemaid, her personal qualities play a very important role. For example, high professionalism cannot yet guarantee that a candidate will have good relations with her family in the future. In order to understand that the applicant, in addition to her professional qualities, also has good personal qualities, employers should ask more questions regarding her habits and family. This will make it possible to understand how the behavior of the housekeeper will be built in certain situations.
Maid Bronx should be able to observe subordination, carefully and respectfully respect the principles, rules, and requirements established in the family of the employer, and not set out its terms. It is also necessary to take into account the fact that she worked in the same family. Frequent family changes should immediately alarm, but a long stay in the same family, on the contrary, should be a plus.
The presence of their own children in the housekeeper quite often worries employers. However, first you need to find out with whom the child is, and when the care of him is assigned, for example, to his grandmother, then most likely there will be no problems. If the child goes to kindergarten or school while living with his parents, then the housework may often be asked for the illness of the child and other circumstances.
Cooperation with us is confidence:
- Safe. We work with professionals and check each employee on the author’s system using modern psychological techniques and electronic systems.
- In professionalism. It is important for us to justify your trust. Therefore, we work only with employees who have undergone professional training and have supporting documents. For the selected candidate we provide a 5-day trial period.
- In the absence of problems. Replacing an employee for a vacation or illness, resolving labor issues, consulting on issues of interaction with an employee – we provide all these services for FREE during the term of the contract.
Leave a request and within 5 days we will find maid service Bronx. It is your maid.
Maids Cleaning Service Manhattan
808 Columbus Avenue, 16A, 10025
515 West 52nd street, 18A, 10019
Monday 08:00 – 22:00
Tuesday 08:00 – 22:00
Wednesday 08:00 – 22:00
Thursday 08:00 – 22:00
Friday 08:00 – 22:00
Saturday 08:00 – 22:00
Sunday 08:00 – 22:00
CLEANING SERVICE COMPANY
Offering high quality cleaning services at affordable prices
Hiring a maid is quick and easy
Do you wish you had more free time? We can make it happen!