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Choose us because of our reputation for excellence.
Benefits of working with us
A special approach to service is far from the only advantage that the invited molly maid will have. Another important advantage of cooperation with our company is the quality of the services provided.
Your Comfort Depends on Us
On what day and at what time can I order cleaning?
When you need it. It is possible to order cleaning the very next day after treatment, including the first and second half of the day. If you need urgent cleaning, our maid will come to you on the day of placing the order, but the cost of services may increase.
Are there any quality guarantees with maid home cleaning services?
All work is carried out according to a check list with a list of necessary services. You have the right to check the quality of work performed before leaving the cleaners. If any part of the cleaning is done poorly or not done at all, we are ready to come and correct the defects at any time convenient for you. However, we assure you that there will certainly not be a need for this.
Is the cleaning of the apartment in the presence of the owner?
Not necessary. Our clients work on an ongoing basis. We have no people from the street. Therefore, the possibility of loss of any values is excluded.
How long does it take to clean an apartment?
We have an individual approach to each object. Upon arrival, the staff will inform you of the exact cleaning time, but at least 3 hours.
Who do I contact if I have any issues or questions?
You can contact the Customer Happiness Team at our phone or email us our email. Someone will respond to you immediately.
When are you open?
We are open every day 8am – 10pm.
What if I’m not there to let the cleaning person in?
That’s okay! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be locked when the cleaner leaves.
Do I have to be home while you clean?
You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.
Will the same cleaner or maid show up for all my appointments?
If you’re happy with your cleaner you had, we’re happy to send them to all of your appointments. You just have to contact us to let us know and we’ll make it happen!
Can I book a cleaning over the phone?
Yes, absolutely! Give us a call at our phone and we will set you up with a great home cleaning immediately.
How do I schedule a cleaning?
Simply click on the Book Now on the top of this website and complete the form. It shouldn’t take more than 60 seconds and we’ll contact you to confirm your appointment that same day!
Where do you serve?
We serve all boroughs of NYC
How do I log in?
Book, Re-Schedule, and cancel online here
Trust & Safety
Are you insured and bonded?
Yes, Maid Service is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.
Are you a pet friendly maid service?
Yes! At Maid Service we LOVE pets. All of our maids are trained to correctly deal with your furry family member.
Can I trust Maid Service cleaners?
Absolutely. All of Maid Sailors Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.
Do Maid Sailors cleaners bring all necessary cleaning supplies to get the job done?
We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.
I don’t have a vacuum. Should I still use your service?
If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.
What if I don’t have a mop?
Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.
Do you bring green cleaning supplies?
We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)
Do I get a discount if I’m a frequent customer?
Yes, customers who sign up for recurring service will receive discounts. For weekly service, you will receive a 15% discount. For service every 2 weeks, we have a 10% discount. If you book us every 3 weeks, you will receive a 7% discount. For service every month, you will get a 5% discount. PLEASE NOTE: The discount is not applicable until the 2nd cleaning.
How often should Maid Sailors clean my home or business?
Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Typically, our customers schedule an initial detailed cleaning of their home followed by a recurring cleaning appointment. By following this model, you can rest assured that your home is always clean and in top shape.
How much does it cost to clean my home?
Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.
What if I want a cleaner by the hour?
If you would like to forgo our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour. Our minimum appointment is two (2) hours.
Is tip included?
Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you’ve received exceptional service. Maid Sailors personnel are not permitted to solicit tips under any circumstances.
What method of payment do you accept?
We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol. In addition, we have full extended validation SSL security as well. Booking through Maid Sailors is safe and secure; we guarantee this.
Why is there a pending charge on my card before the cleaning service date?
A hold will be placed on your account (for authorization) in the amount of your total balance the evening BEFORE your scheduled cleaning date. If your service is cancelled prior to 5 PM the day before your service date, the hold will drop off in 3-5 business days. THE HOLD IS NOT A CHARGE. We only charge you after the cleaning has been rendered and will receive an email invoice shortly thereafter.
How do I change my billing information?
To switch your billing information, simply log into our online portal using your username and password and edit your billing information. The online portal login is at the bottom of your initial booking confirmation email.
What is your cancellation/rescheduling policy?
You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.
What are the molly maid and what are their main differences?
Today, many modern families, due to different life circumstances, are not able to fully engage in household work. Therefore, they are faced with the acute problem of hiring molly maid prices. Despite the fact that demand creates supply and many recruitment agencies are ready to help in choosing the right candidate, it is often not easy to make a final decision. And this is not surprising. After all, it is this person who will have to entrust the care of his home, property, as well as the health of relatives.
- Professional molly maid prices – this is the category of people who consider their work a profession, regardless of their education. They not only love to do household chores but also constantly strive to develop in the profession. As a rule, they have sufficient experience working in families, have recommendations from previous jobs and regularly improve their professional knowledge:
– enthusiastically search for recipes for new dishes;
– study specialized literature or attend various courses;
– master new technologies.
In addition, the psychological component of the profession is not an empty phrase for a molly maid service with experience. Thanks to their vast experience of work, they intuitively understand all the possible subtleties that may arise during the adaptation period in the family, as well as in relations with the employer. However, they do not feel offended or humiliated. The work of professional molly maid service is rated very highly, so people with very good income can use their services.
- molly maid cleaning service without experience – this is the category of people who enjoy doing household chores and, for various social reasons, have decided to make money on it.
Molly maid cleaning service without experience – they do a good enough job with housekeeping. However, they can not always choose the right detergent, as well as get confused about the methods and technologies of cleaning. They may have difficulties with how to properly organize the work schedule, as well as with how to arrange cutlery when setting the table. In addition, there are many other things that a professional molly maid could handle easily.
For example, not all businesswomen are aware of what a menu of a person who adheres to the rules of healthy nutrition means or what menu is necessary for a patient, as well as how to use the latest household appliances.
But, despite this, this category of home helpers has its advantages: they are easily trained, hardworking and quickly adapt in the family. Such employees are indispensable for those who are used to eating without any frills, do not have any special requirements for cleaning the premises, and are ready to invest their money in-home staff to achieve the desired result for themselves. Work of economic women with no work experience is estimated at average prices for molly maid service. However, the cost of their services should be regularly increased so as not to lose a good employee.
Regardless of whether you entrust your home to a professional worker or a woman with no experience, remember that the key to mutually beneficial cooperation is the employee’s compliance with all the requirements and your desire to provide him with a good working environment.
Maids Cleaning Service Manhattan
808 Columbus Avenue, 16A, 10025
515 West 52nd street, 18A, 10019
Monday 08:00 – 22:00
Tuesday 08:00 – 22:00
Wednesday 08:00 – 22:00
Thursday 08:00 – 22:00
Friday 08:00 – 22:00
Saturday 08:00 – 22:00
Sunday 08:00 – 22:00
CLEANING SERVICE COMPANY
Offering high quality cleaning services at affordable prices
Molly the maid is your choice.
Do you wish you had more free time? We can make it happen!